The art of electronic medical records
3.41 Support  
  Support for Version 3.41
 

Versions earlier than 3.41 are no longer supported, but you are welcome to peruse our Knowledge Base.

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For comprehensive instructions on setting up and using ClientTracker,
please download our Quickstart Guide & Manual (Adobe PDF Format, 1.1mb.)

• For general information on e-billing and using the new 1500 form in ClientTracker, click here.
• For detailed information on standard requirements for filling out the new 1500 form, click here. (Adobe PDF Format, 1.5mb.)
• To download a blank copy of the 1500 form, right-click here.

If you need support with ClientTracker, please see if your question is in the Knowledge Base below.
If not, send us an email and describe your problem. Click here for infomation on our support contract.

Knowledge Base

What is your support policy? < Support < Main Page
What is your support policy?
Author: Ginkgo Software Support

  • FREE and unlimited lifetime access to our support website
  • FREE: 30 minutes of phone support and up to 5 support emals during your first 30 days of ownership
  • One additional year additional support: Up to 90 minutes of phone support, unlimited emails for $149/year.This includes any upgrades released during the year contracted, at no additional cost
  • Paid support plans begin after your free support expires. Support requests are answered Monday through Friday, excluding holidays. Email support requests are answered by the next business day.


Last Modified: 2007-05-21         Number of views: 3859

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