ClientTracker Acupuncture Software
A Modern Tool for an Ancient Practice
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For comprehensive instructions on setting up and using ClientTracker,
please download our Quickstart Guide & Manual (Adobe PDF Format, 1.1mb.)

• For general information on e-billing and using the new 1500 form in ClientTracker, click here.
• For detailed information on standard requirements for filling out the new 1500 form, click here. (Adobe PDF Format, 1.5mb.)
• To download a blank copy of the 1500 form, right-click here.

If you need support with ClientTracker, please see if your question is in the Knowledge Base below.
If not, send us an email and describe your problem. Click here for infomation on our support contract.

Knowledge Base

Articles in the Insurance Forms & Claims category
Tips for Successful e-Billing Claims
This article has been expanded and moved to this web page....
Last Modified: 2008-01-29 Number of views: 1368
A diagnosis code included in ClientTracker was rejected by an insurance company. How should I proceed?
We update the codes periodically using the latest codes and definitions, as well as adding new codes that are requested. You may find codes that have gone out of date in-betwe...
Last Modified: 2007-05-24 Number of views: 1429
Insurance Information on CMS-1500 invoices doesn't change when I update the client's account information.
Version 3.4 and up: Click the 'Refresh Information' button at the top of the form to update the information shown. Up to Version 3.33: You can make the insurance informat...
Last Modified: 2007-05-21 Number of views: 1649
The Client's Signature is not showing as 'Signature on File' on the CMS Form
Take the following steps to resolve this: • Go to that client's page and click on ‘Receipt of Privacy Practices signed on xx-xx-xx’. Say OK you want to reset this field. • ...
Last Modified: 2006-08-09 Number of views: 1526


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