We take pride in delivering quality technical support service. Phone support is available during normal business days: Monday - Friday, 9 am to 8pm Eastern time. Your call is answered by a representative in our support office. Of course you can also reach us by email, which can be easier in many cases. We reply to email enquiries within 24 hours during business days, often much sooner.
Our contact information is here.
If you have a question about how to use ClientTracker, please begin by looking in our Online Manual for the answer. It includes a startup guide to using the program, as well as comprehensive guide to operating all features.
All support plans include unlimited email support and free software updates that are released during the contract period.
• The 30-day service provided with any ClientTracker purchase includes up to 30 minutes of phone support during the contract period.
• The 4-Month plan includes up to 60 minutes of phone support during the contract period.
For more information about our Support Plans click here.